Terms of Service
Last updated: 2025
Agreement to Terms
These Terms of Service constitute a legally binding agreement made between you and Instant Access Locksmiths("we," "us," or "our"), concerning your access to and use of our website and services.
You agree that by accessing our website and/or services, you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these terms, you are prohibited from using the website and services and must discontinue use immediately.
Services
Instant Access Locksmiths provides locksmith services including but not limited to emergency lockouts, lock repairs and replacements, security upgrades, and UPVC door and window repairs. Our services are available to residential and commercial customers in Solihull, Birmingham, Shirley, Knowle, Dorridge, Earlswood, Elmdon, Coleshill, Sheldon, Acocks Green, Hall Green, Mosely, King's Heath, Edgbaston, and surrounding areas.
Service Appointments and Cancellations
When you book a service appointment with us, we will make every effort to arrive at the scheduled time. However, due to the nature of emergency locksmith services, there may occasionally be delays. We will notify you as soon as possible if we anticipate any delay.
If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Cancellations with less than 24 hours' notice may incur a cancellation fee.
Pricing and Payment
Our pricing is based on the specific services required, parts needed, time of day, and location. We will provide you with a quote before beginning any work. In some cases, additional charges may apply if unforeseen complications arise during the service. We will inform you of any additional charges before proceeding with the work.
Payment is due upon completion of services. We accept cash, credit/debit cards, and bank transfers.
Warranties and Guarantees
We provide a warranty on our workmanship and on parts supplied by us. The specific warranty period will be communicated to you at the time of service. This warranty does not cover damage due to misuse, attempted break-ins, or normal wear and tear.
To make a warranty claim, please contact us with your original invoice number and details of the issue.
Intellectual Property
The website and its original content, features, and functionality are owned by Instant Access Locksmithsand are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Limitation of Liability
In no event shall Instant Access Locksmiths, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website or services.
Indemnification
You agree to defend, indemnify, and hold harmless Instant Access Locksmiths and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use and access of the service, or your violation of these Terms of Service.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect.
Contact Us
If you have any questions about these Terms, please contact us at:
Instant Access Locksmiths
Instant Access Locksmiths
Birmingham, West Midlands
Phone: 0121 707 8129
Email: jamesconboy@live.co.uk