Privacy Policy

Last updated: 2025

Introduction

Instant Access Locksmiths ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website includes:

Personal Data

Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to the website, such as requesting a quote or contacting us. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the website.

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

Respond to your customer service requests and support needs
Process transactions
Send you a quote for our services
Administer promotions, surveys, and contests
Compile anonymous statistical data and analysis for use internally
Deliver targeted advertising, newsletters, and other information regarding our services to you
Increase the efficiency and operation of the website
Monitor and analyze usage and trends to improve your experience with the website
Notify you of updates to the website
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Instant Access Locksmiths
Instant Access Locksmiths
Birmingham, West Midlands
Phone: 0121 707 8129
Email: jamesconboy@live.co.uk